Worst service

Very disappointing service from their online team, including call centre, firstly, it doesn't make sense why their website is so slow, i know for sure because I order from them almost monthly for my small business, and it's as ****ty as it gets, you need atleast an hour to clear your cart😑 importantly, We placed an order Saturday morning for instore pickup, payment went through via their payfast link, but for some reasons even after receiving payment confirmation from payfast, Leroy insisted the order hasn't reflected, it will be escalated to IT, it's now Monday afternoon, i called them 5 times, shared all pop docs, nothing has been done, same message is communicated throughout the day, my clients are on my neck. This is the ticket *** At this point, process the refund, I'll go to the store myself, i do not have the patience to deal with online services being hosted on a PS2😒, cause there's no way it's on a server. Wouldn't recommend.