SH
Scott H
1 reviews | Active since Dec 2017
24 Jan 2022, 14:06
Worst service ever
Still waiting on a door that was ordered and paid for in November 2021, the only time Leroy responds is if you complain on social media, I was promised that the factory will open 10 January and I will recieve my door within a week from that and still nothing, I was also told that I would be contacted about my financial loss due to Leroy's incompetence, and still nothing. This is absolutely pethetic Your Order #*** - 54729.
Helpful (0)
Replies (3)0
Replies (3)Leroy Merlin South Africa's replyOfficial
25 Jan 2022, 07:42Good day Scott
Thank you for reaching out to us ,
Please note that we are looking into your order accordingly with the relevant departments and will be contacting you shortly.
Thank you for reaching out to us ,
Please note that we are looking into your order accordingly with the relevant departments and will be contacting you shortly.
Leroy Merlin South Africa's reply25 Jan 2022, 07:42
Official
Good day Scott
Thank you for reaching out to us ,
Please note that we are looking into your order accordingly with the relevant departments and will be contacting you shortly.
Thank you for reaching out to us ,
Please note that we are looking into your order accordingly with the relevant departments and will be contacting you shortly.
SH
Scott H's updateReviewer Update
26 Jan 2022, 12:44Yet again, only responded once this is placed on hellopeter, I received a call yesterday morning that said the door would be delivered to the shop by latest Thursday and that I will receive a final update that afternoon as to when the door would be delivered to me and what Leroy attends to do about the financial loss I had, now a day later and still nothing.
SH
Scott H's update26 Jan 2022, 12:44
Reviewer Update
Yet again, only responded once this is placed on hellopeter, I received a call yesterday morning that said the door would be delivered to the shop by latest Thursday and that I will receive a final update that afternoon as to when the door would be delivered to me and what Leroy attends to do about the financial loss I had, now a day later and still nothing.
Leroy Merlin South Africa's replyOfficial
11 May 2022, 10:44Hi there Scott, we trust you are doing well.
We have noticed that your query has been resolved, for any further assistance please don't hesitate to contact us on ***.
Take care.
We have noticed that your query has been resolved, for any further assistance please don't hesitate to contact us on ***.
Take care.
Leroy Merlin South Africa's reply11 May 2022, 10:44
Official
Hi there Scott, we trust you are doing well.
We have noticed that your query has been resolved, for any further assistance please don't hesitate to contact us on ***.
Take care.
We have noticed that your query has been resolved, for any further assistance please don't hesitate to contact us on ***.
Take care.
