SH
Scott H

1 reviews | Active since Dec 2017

24 Jan 2022, 14:06

Worst service ever

Still waiting on a door that was ordered and paid for in November 2021, the only time Leroy responds is if you complain on social media, I was promised that the factory will open 10 January and I will recieve my door within a week from that and still nothing, I was also told that I would be contacted about my financial loss due to Leroy's incompetence, and still nothing. This is absolutely pethetic Your Order #*** - 54729.

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Replies (3)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply25 Jan 2022, 07:42
Official
Good day Scott  

Thank you for reaching out to us , 

Please note that we are looking  into your order accordingly with the relevant departments   and will be contacting you shortly. 
SH
Scott H's update26 Jan 2022, 12:44
Reviewer Update
Yet again, only responded once this is placed on hellopeter, I received a call yesterday morning that said the door would be delivered to the shop by latest Thursday and that I will receive a final update that afternoon as to when the door would be delivered to me and what Leroy attends to do about the financial loss I had, now a day later and still nothing.
Leroy Merlin South Africa
Leroy Merlin South Africa's reply11 May 2022, 10:44
Official
Hi there Scott, we trust you are doing well. 

We have noticed that your query has been resolved, for any further assistance please don't hesitate to contact us on ***. 

Take care.