Worst service ever.

This is my first time buying from this company. Worst decision of my life. They have no idea how happy I was to finally buy myself a couch. They have made this experience bad for me. I bought a couch and the coffee table on the 7th of August 2024, the table was delivered and I was happy. I called the to ask when will I receive the couch and they said before Friday the 16th, since then they've been telling me awaiting for shipment, now they are telling me it have been shipped but I have not received any tracking number. I want you to deliver the iterm that I paid for or cancel and refund my money or I will start practicing my consumer's rights. I worked hard for that money.