SC
SharnAA(C) Cloete

1 reviews | Active since Oct 2015

05 Feb 2023, 10:42

Worst service ever

My order was collected from my home 18 January. Until today I am still waiting for my refund.

This is ridiculous! The worst service I’ve ever received!

First you take 15 days to come and collect and now it has been 18 days since you collected and still no refund!

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply06 Feb 2023, 09:25
Official
Dear Sharne,

 Thank you for bringing this matter to our attention as your feedback is Important to us. 

We do apologize that we didn't meet your expectations at this point and the frustration that this has caused you. This matter will be escalated though to the store leader to further investigate. 

We hope to do better in the future.