MJ
Maliza J

1 reviews | Active since Nov 2021

21 Nov 2023, 17:17

Worst service!! Dont keep to delivery dates!

How I wish that I came here first before paying for my order!! Sadly I dont differ with anyone here, except the one or two who gave you more than 1 star!! Sadly it is compulsary to give at least 1 star. I would rather gave 0 stars. My orginal date of delivery when I paid my order was today (21/11), when I havent heard anything and phoned Leroy today, the lady told me that they havent received any confirmation/approval from the 3rd party?!?!?! Then why put the stock on your website, when you dont receive feedback from your supplier? They dont tell you this. I went online today to check if the product is still online, and it is still there!

O and the lady who helped me over the phone said I would be getting feedback before COB today. Guess what??? Yip. I havent heard anything

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply25 Nov 2023, 09:18
Official
 Good day Maliza

Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority, please note that we will continue communicating with you.