KM
Keagile M

1 reviews | Active since Sept 2017

26 Apr 2023, 09:23

Worst service

I placed an order for a gas refill on the 22nd April and at checkout it showed that I would get my gas on the 24th April. Came the 24th April, the third party company calls and says they only got my order on that day so their delivery is fully booked so they won't be able to deliver my gas, like who's problem is it that you only got the order on the 24th??? I called Leroy Merlin and told them that if they can't deliver on that day then they must cancel the order and refund me. They then said they'll make a plan for it to be delivered. Today it's the 26th and I haven't heard from them

0
Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply26 Apr 2023, 10:02
Official
Good day Keagile

We  apologize that we didn't meet your expectations at this point and frustrations that this has caused you. Kindly note that we are following up with the store and will be in contact with you soonest.
KM
Keagile M's update26 Apr 2023, 11:04
Reviewer Update
Please I want nothing to do with them. I want my money back!!!