gV
gunther V

1 reviews | Active since Jul 2021

28 Aug 2023, 13:34

Worst service and experience Rather use Take alot.

worst experience i have received from a company in quite a few years, order items, not getting them delivered extended delivery time and then the goods get damaged on route, trying to get my money back, that takes weeks, and the service to actually speak to a person was terrible, no answers just we will refund, that doesnt happen... i would not recommend this company to anyone, rather use TakeAlot.

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Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply28 Aug 2023, 16:34
Official
Good afternoon Gunther 

Please accept my apology on behalf of our company. I am sorry to learn that your experience with our refunds process was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we shall be in direct contact with you. 

gV
gunther V's update31 Aug 2023, 19:40
Reviewer Update
What a joke… still no contact made from Leroy Merlin….

Stop sending automated responses, again proving how poor service they give…