PO
Potso O

1 reviews | Active since Mar 2018

15 May 2024, 14:07

Worst service

I'm utterly disgusted with the level of service I've received since I placed an order..I have requested a return after I expressed my dissatisfaction of the goods I received. I received an email acknowledging my return ticket and this morning another email stating my ticket has been closed however the vynil is not collected. Can you please come collect this order and refund me my money.

Your after sale service is appalling.

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Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply15 May 2024, 17:01
Official
Good day Potso

Please accept my apology on behalf of our company. I am sorry to learn that your experience with your collection request was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
PO
Potso O's update21 May 2024, 09:31
Reviewer Update
You guys collected your item and still robing me with my refund..

How do I get a refund of R398 when my order was R2300?

I want my money 😭😭..this is the worst experience I've ever had

From delay with the order, cancellation and collection and now my refund.

I want my money