MC
Manuela C
1 reviews | Active since Dec 2021
07 Sept 2022, 10:34
Worst online store
It's been a week and no product or my money. I received a call last week where the call centre said that she would send an email to ask for banking details and said that would pay as soon as possible. Today I called to trace my refund and now they are saying that I should wait for the 16 of July. How? First I was fuled to pay for a product was not available for more than 2 weeks but that was showing as available and it will take 20 days to get the refund. I don't understand Worst experience ever
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Leroy Merlin South Africa's replyOfficial
07 Sept 2022, 14:09 Hi Manuela,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Leroy Merlin South Africa's reply07 Sept 2022, 14:09
Official
Hi Manuela,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.