JJ
Jacobus J

1 reviews | Active since Nov 2024

07 Nov 2024, 20:23

Worst online shopping experience.

What a disappointing and worrying experience.

Placed order for an item on special for R7000 on 12 Oct. On 20 Oct queried the delivery date of 7 Nov. I was only contacted on 29 October to say the items were not in stock. I requested a cancellation and refund. Follow up on the refund was send on 31 Oct. Not 7 Nov still no response. Now getting worried if a refund will happen at all By far worst online shopping experience

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply08 Nov 2024, 12:48
Official
Hi Jacobus

Thank you for reaching out to us, We unfeignedly apologize for the  bad service and inconvenience caused, Please do note that we are working on your query. Please do note that further communication will be on ticket request  ***.