MT
Maletjeka T
1 reviews | Active since Jul 2020
13 Nov 2025, 22:32
Worst online shopping experience
Badly managed online shopping aspect of their business. Partner with companies like Homestylez who sell bad quality products. They then partner with companies like bob go and fastway who then make the return and exchange impossible. Bought an item on 4 October from Market place. Item did not fit description upon delivery, I struggled from 28 October 2025 to return it, until Monday, 11 November 2025 when Fastway sent a driver to come collect. Now Bob go is claiming that the parcel is missing.
It honestly keeps getting worse.
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Leroy Merlin South Africa's replyOfficial
14 Nov 2025, 09:26Hi Maletjeka
Please accept our sincere apologies for the experience you have had. Please be assured that we are urgently escalating this matter with all relevant teams to make arrangement for collection.
Thank You
Please accept our sincere apologies for the experience you have had. Please be assured that we are urgently escalating this matter with all relevant teams to make arrangement for collection.
Thank You
Leroy Merlin South Africa's reply14 Nov 2025, 09:26
Official
Hi Maletjeka
Please accept our sincere apologies for the experience you have had. Please be assured that we are urgently escalating this matter with all relevant teams to make arrangement for collection.
Thank You
Please accept our sincere apologies for the experience you have had. Please be assured that we are urgently escalating this matter with all relevant teams to make arrangement for collection.
Thank You