WORST ONLINE PURCHASE EXPERIENCE!!!

Item: Leroy Merlin South Africa
Rating: 1
Author: Vuyolwethu M

I have place an order last week 13/01/2023 and did not receive any confirmation, no order/tracking number or confirmation regarding my purchase.

Helpful (0)

Replies (2)

Leroy Merlin South Africa's replyOfficial

18 Jan 2023, 12:35

Hi Vuyolwethu, We firstly have to thank you kindly for your support and we humbly apologies for the glitch on our end that regarded to you not receiving the order details upon placing the order. Please note that we will contact you shortly to assist in regards to your order.

Leroy Merlin South Africa's reply18 Jan 2023, 12:35

Official

Leroy Merlin South Africa's replyOfficial

18 Jan 2023, 14:46

Dear Vuyolwethu,

Please accept my apology on behalf of our company. I am sorry to learn that your experience with your order was less than satisfactory.
We value our customers and exceptional service is always our priority.

Please be advised that this matter is being investigated and you will be provided with feedback.

Leroy Merlin South Africa's reply18 Jan 2023, 14:46

Official