1 reviews | Active since Dec 2013
Worst online order experience ever!
Worst online shopping experience ever. I should have learnt from my last experience where part of my order was lost and I never received the promised refund.
I placed an order on 14 Aug. Got a customer feedback link on 16 Aug (the order had not been dispatched). A representative contacted me and said she would sort the issue.
22 Aug: Three telephone calls, an hour of my time, undertakings not honored, and outright lies from representatives. Only admitted when I pushed for a tracking no. that the order had never been dispatched (simple order of 20m of earth wire).
I WILL NEVER USE THEM AGAIN. *********** AND INEFFICIENT WITH A DYSFUNCTIONAL OPERATIONS FUNCTION. I am unsure how they stay in business when compared with Takealot's service. Even Makro's is better.
We would like to apologize for the inconvenience and frustration which this has caused you. Your request has been been logged and one of our Agent is attending to it. we do appreciate the feedback and will raise this concerns with our delivery department.
We would like to apologize for the inconvenience and frustration which this has caused you. Your request has been been logged and one of our Agent is attending to it. we do appreciate the feedback and will raise this concerns with our delivery department.