Worst customer service I have ever experienced

I order online for "click and collect" and after arriving at the Boksburg store 2 hours later to pick up my order they said they, unfortunately, sold my item to someone else and don't have stock, but they will receive stock again on Monday.

After not hearing back from them on Tuesday I phoned back and they ensured me they will find out and get back to me. Needless to say, they did not phone me back so I phoned again, holding for 20min before I was helped. They then said I will definitely receive my item before the end of the week.

A day later they phoned again, saying there was a problem and I will only receive my item 2 weeks later (3 weeks from the date I ordered it).

I will never order anything from Leroy Merlin online. I should have read the other Hello Peter reviews because this seems like an recurring issue