BR
Brandon R
1 reviews | Active since Oct 2019
03 Oct 2023, 16:19
Worst customer service - and product online portal
i wish there was a 0 rating service, to the Edenvale group - thank you for the worst service i have received, where i have to beg and explain to managers to follow up with suppliers - Fine Things to find out where my product is, that i ordered online. waiting over 2 weeks for delivery or even an update. and having to be on hold over 10 minutes over 4 times that i have contacted them.... you can put your online portal in the **** bar, with this worst service EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Leroy Merlin South Africa's replyOfficial
03 Oct 2023, 16:28Good day Brandon
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in continuous communication with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in continuous communication with you.
Leroy Merlin South Africa's reply03 Oct 2023, 16:28
Official
Good day Brandon
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in continuous communication with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in continuous communication with you.