HC
Herman C

1 reviews | Active since Apr 2013

28 Nov 2025, 17:25

Worst Customar service

Placed again a order as the first one was cancelled by them when they were unable to fullfil the order. Received a sms on 2025/11/27 that my order is out for delivery. The order was then not delivered as promised. Called them on 2025/11/28 and they said they will call back. After an hour I called again and then they called me back and informed me my order will be delivered between 15:00 and 17:00 on 2025/11/28. Well again it was not delivered and I was not informed why. They yust keep on lying.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply29 Nov 2025, 08:34
Official
Hi Herman

We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency,  Kindly note that we are following up with the department on your order and will be in contact with you soonest.