Worst company in South Africa

I am having the most terrible experience after purchasing items online. They are not equipped to do an online platform. I placed my order on the 26th of June and the delivery was 3-5 days and 10 days later I still have not received my complete order. I received only 2 of the 7 items. I have been phoning them everyday and wasting endless amounts of airtime but get no results out of them. 3 of the items are out of stock and they cannot even process a cancellation let alone a refund. I have asked for the order to be cancelled and instead I get a response from the call center that they are looking for an alternate. What Leroy does not understand is the profile edges I ordered is a specific size and cannot be replaced with an alternative. So here I am being promised to be called back before the end of each business day to give feedback and I get NO call back from them. I have to proceed to call them everyday to get no results. They have taken money and I have no products. This is theft and ***** committed by this company. Do not buy anything online as they do not deliver the products once you have paid for them. I still have not received my refund or products and it’s 10 days later after endless calls to them everyday This is the worst company in South Africa!