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Cecilia N
1 reviews | Active since Aug 2021
28 Aug 2023, 14:13
worst!!!
Worst experience I have ever!!! I ordered tile adhesive and paid for delivery .I called following up and I am sent from pillar to post and even told I did not pay for the order and next excuse was I didn't pay full for the layby( which layby???) -I have proof of full payment . Called again still sent from pillar to post.... All I want is delivery of my order or reimbur*****t.
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Replies (2)0
Replies (2)
Leroy Merlin South Africa's replyOfficial
28 Aug 2023, 16:38Good afternoon Cecilia
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we shall be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we shall be in direct contact with you.
Leroy Merlin South Africa's reply28 Aug 2023, 16:38
Official
Good afternoon Cecilia
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we shall be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we shall be in direct contact with you.
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Cecilia N's updateReviewer Update
29 Aug 2023, 10:36After posting here yesterday I received a call confirming that I will receive delivery today. I just received an email saying I will receive delivery in 2-3 days , what the hell is happening??!!!!!!!!!
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Cecilia N's update29 Aug 2023, 10:36
Reviewer Update
After posting here yesterday I received a call confirming that I will receive delivery today. I just received an email saying I will receive delivery in 2-3 days , what the hell is happening??!!!!!!!!!