Worse service

Leroy Marlin has given me a pathetic service along side with their delivery company. I order an item on the 19th of Aug which was due to be delivered on thr 27th, on the 25th of Aug I check my shipping only for it to reflect that it was cancelled and will be refunded. Called the store spoke to Judith Segwatlha who sent me an email confirming that the date has changed to 28th but the order is not canceled. On the 27th called Leroy Merlin and was on hold for over 15mins fast forward Joyce Maculuve sent me an email on Thursday confirming that my order will be delivered on friday. It's the 30th today my order is not with me and no communication whatsoever and tried calling them and rang until. If I don't receive an update with them, Ombudsman will also be contacted