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Jessica W
1 reviews | Active since Feb 2020
17 Feb 2020, 12:52
Worse online service ever!!!
Worse online service ever!!!! the promises they make my order still on hold placed order 28 Jan2020. they told be 15 feb still nothing and stuff being out of stock after paying I dislike this service 100% Basically have to phone every time for an update.. SNATCHER AND WISH are even better than them.
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Replies (7)0
Replies (7)
Leroy Merlin South Africa's replyOfficial
17 Feb 2020, 15:25Good afternoon Jessica, apologies for the inconvenience. I am investigating this immediately and will get back to you #TR
Leroy Merlin South Africa's reply17 Feb 2020, 15:25
Official
Good afternoon Jessica, apologies for the inconvenience. I am investigating this immediately and will get back to you #TR
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Jessica W's updateReviewer Update
17 Feb 2020, 16:31I can just hope.
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Jessica W's update17 Feb 2020, 16:31
Reviewer Update
I can just hope.
Leroy Merlin South Africa's replyOfficial
17 Feb 2020, 18:58Good Afternoon Jessica, once apologies for the inconvenience that may have been caused. Sibongile has been in touch with you and the team will continue keeping you updated until the matter is resolved #TR
Leroy Merlin South Africa's reply17 Feb 2020, 18:58
Official
Good Afternoon Jessica, once apologies for the inconvenience that may have been caused. Sibongile has been in touch with you and the team will continue keeping you updated until the matter is resolved #TR
Leroy Merlin South Africa's replyOfficial
18 Feb 2020, 18:18Good afternoon Jessica, hope you well. This is to confirm that your order was dispatched this afternoon. Sibongile will stay in touch with you until the order is received on your side.,Kind Regards #TR
Leroy Merlin South Africa's reply18 Feb 2020, 18:18
Official
Good afternoon Jessica, hope you well. This is to confirm that your order was dispatched this afternoon. Sibongile will stay in touch with you until the order is received on your side.,Kind Regards #TR
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Jessica W's updateReviewer Update
21 Feb 2020, 13:16Update on my online purchase. I did received the items that was in stock however a R72.00 was discussed to be refund. Can I have a update on that. Was for the goods that was not instock.
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Jessica W's update21 Feb 2020, 13:16
Reviewer Update
Update on my online purchase. I did received the items that was in stock however a R72.00 was discussed to be refund. Can I have a update on that. Was for the goods that was not instock.
Leroy Merlin South Africa's replyOfficial
21 Feb 2020, 13:37Hi Jessica, I am glad that the products were finally received. Regarding the R72 refund, it's not a problem at all, you only pay for the products you received - I will ensure that we get back to you to confirm the refund has been processed. #TR
Leroy Merlin South Africa's reply21 Feb 2020, 13:37
Official
Hi Jessica, I am glad that the products were finally received. Regarding the R72 refund, it's not a problem at all, you only pay for the products you received - I will ensure that we get back to you to confirm the refund has been processed. #TR
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Jessica W's updateReviewer Update
21 Feb 2020, 13:45Very well keep me updated.
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Jessica W's update21 Feb 2020, 13:45
Reviewer Update
Very well keep me updated.