MG
Marlou G
1 reviews | Active since Nov 2025
18 Nov 2025, 16:44
Why even bother giving dates?
If I could give 0 stars I would. For the second time in a row (I tried to give them the benefit of a doubt the first time) I am faced with poor communication, late delivery and overall bad customer service. I made an online order on 10/11/2025 with all items shown in stock with them and received confirmation of my order with arrival date of 17/11/2025. Now today on 18/11/2025, after I had to contact them, Madalene informs me: "Kindly note that the expected delivery date for your order is the 25/11/25. Thank you.". Last time I will ever purchase from them online, and will make sure to warn all my friends.
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Leroy Merlin South Africa's replyOfficial
19 Nov 2025, 09:38Hi Marlou
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your order and will be in contact with you soonest.
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your order and will be in contact with you soonest.
Leroy Merlin South Africa's reply19 Nov 2025, 09:38
Official
Hi Marlou
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your order and will be in contact with you soonest.
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your order and will be in contact with you soonest.