Where is my order!!!!??????

I ordered a wall light from them. My order was confirmed and delivery was set for 26 August 2024. Late on the 26th i called as the package had not yet arrived. I was told it already delivered to a Tanya. My name is Yolande???? Was told they are following up with the courier. One day later and I have not received any feedback, I had to once agian call to follow up just to be told that nothing had been done?? This is the first time and DEFINATELY the LAST TIME buying from a company that can not keep their clients informed/updated and have goods delivered to the right person and address