Waiting for refund for over a month

If I could them zero stars then I would. I purchased two mirrors on the 16th of June 2023 online and my order was delivered on the 19 June 2023. I returned the order on the 23rd of June 2023. I called requesting my refund and I spoke to Sharconia Seapose and he gave me so many stories via email. The last email I received he said my refund was sent to finance on the 11th of July 2023. Today 10 days later and countless emails I still haven’t received my refund. I’m starting to think that I will never get my refund and Leroy ****med me out of my money.