Wait if my time

Yoh I have never experienced such bad service.i have order 3 iteams online.no show up regarding delivery. I had to call to find out what is happening with my delivery ,only to find two items are not in stock only one iteam is out for delivery while the driver is not communicating,iteam since in transit from the day it was collected. When i placed order online it never said anything about iteam being out of stock even on my orders. I want these iteams canceled and refunded my money.the courtesy to even communicate atleast .I need feedback either on *** or ***