VS
Valerie S

1 reviews | Active since Oct 2013

09 Dec 2025, 15:55

Very Unhappy Customer

I ordered an umbrella online paid for the order got a confirmation from that order accepted and given a delivery date for the umbrella. Four days later I received an email to say my order was cancelled as it was not submitted on time. Not sure what that means after I had confirmation and a delivery date. I realized they no longer want to give me the umbrella at the price they advertised it at. No umbrella and no refund of my money. I will never use this company again and will put the word out there that they cannot be trusted

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Replies (1)
VS
Valerie S's update11 Dec 2025, 10:42
Reviewer Update
Hi
You are not giving me a reason as to why my order was cancelled????
I received order confirmation and delivery date and 4 days later my order gets cancelled???

I would like an immediate refund I do not want to wait for my refund. You took my money immediately why must I wait for the refund???