MG
Monique G

1 reviews | Active since Nov 2016

06 Oct 2022, 14:49

Very bad service.

We order wood from Leroy Greenstone they did not deliver it and we requested for a refund they said 5-7 working days they still did not pay the amount back. When you try to phone them they do not answer and also do not phone back. Very unhappy with this ridiculous service.

0
Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply06 Oct 2022, 15:53
Official

Hi Monique, 

 

We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.

Leroy Merlin South Africa
Leroy Merlin South Africa's reply13 Oct 2022, 11:47
Official

Hi Moni