MH
Megan Heimann-Balzer

1 reviews | Active since Dec 2022

23 Dec 2022, 14:24

VERY ANGRY CUSTOMER, EXTREMELY BAD ONLINE SHOPPING

Their delivery for online shopping is a disgrace and dishonest. I had two items in my order. They marked both my items as delivered but only delivered one item. I have called, emailed and WhatsApp them. They promised to deliver, and I am still waiting. This is plain steeling. Now all I want is my money back and never to do business with them again. Your loss. Your treat your customers very badly, don’t do online shopping if you can’t run it properly and honestly. Very angry customer

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply23 Dec 2022, 15:41
Official
 Dear Megan, 

Please accept my apology on behalf of our company. I am sorry to learn that  your experience with your online order online order was less than satisfactory. We value our customers and exceptional service is always our priority.
Please be advised that we are investigating the matter and you will be provided with feedback.