Utterly Putrid Service

I placed an online order on 27 January. When checking out the site wouod not allow me the change my shipping method from click and collect to delivery. I sent an email requesting quote for delivery. Only to receive an automated message. 2 weeks later i spoke to an agent who told me that he would send my request to dispatch who would email ne with a quote for delivery. Needless to say i never received such an email. I received an email to say my order is ready for collection. On 15 feb I gave them a call the agent i spoke to finally put me request through to dispatch. Dispatch called me back to only to tell me that they do not have the boards i ordered in stock. I furiously requested that they refund me, as my plans have been standing still waiting for delivery. I have since not received any form of communication.

Honestly the worst service i have received. Id rate them a zero if i could.