KJ
Kobus J
1 reviews | Active since Oct 2010
21 Aug 2023, 10:23
Useless company with no customer service!!!!!
Bought a inverter end of last year to help with loadshedding. The perfect solution when power is out to keep a few things running.... Unfortunately they forgot to mention that the battery only has 150 cycles. With stage 4 loadshedding, and 3 times a day without power...50 days of use for a product that cost R6500!! Now they want me to pay for another battery for another +-50days. What a joke!! Had to report Leroy Merlin and Lalela to 'Tot u dien' but they don't care at all. Don't waste your time with this useless company! No after-sale service and not even trying to help.
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Replies (1)Leroy Merlin South Africa's replyOfficial
21 Aug 2023, 10:36Good morning Kobus
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our after sale service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we shall be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our after sale service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we shall be in direct contact with you.
Leroy Merlin South Africa's reply21 Aug 2023, 10:36
Official
Good morning Kobus
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our after sale service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we shall be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our after sale service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we shall be in direct contact with you.
