USELESS / *********** AND DONT CARE ABOUT CUSTOMERS

DISGUSTING SERVICE AND THEY DONT CARE.i placed an order on 28/08/23 for early delivery on 30/08/23.by 12pm on wednesday as i had workers onsite.by 12pm the order had not been delivered so i called the call center which ask me to hold while they contacted the fourways branch.i waited 15 min on the phone only for them to say they couldnt get hold of anyone.so i went to the branch and all they said was we cannot give you a time as all the trucks are out Aand noboby tried to get hold of them from the call centre.i then get a call at 15h00 to ask if they can deliver the order and if my property can take a 8 ton truck.i said yes so the order arrives at 16h00 only to find out only 1 of the 3 items has been delivered and it was 500pcs short.i once again go through to Leroy merlin contractors desk(all 3 employees watching videos on their phones when i arrived) and when i question why i only received the partial order the one employee said"i wondered why they only loaded 1500pcs".no explanation was given all they said is that they will deliver tomorrow but will they pay for my lost labor charges?of course not.this is now the 2nd time this has happened within a month and i am now no longer a customer and cutting up my loyalty card and will let everyone i know who buys from them to not trust their deliveries