Unsatisfactory after sales service

Don't bother with this company, underneath the façade of an efficient operation is a very unsatisfactory after sales service. After ordering from their carpentry dept, my order that was supposed to be delivered 2 days ago is still somewhere in SA, the operator who took the order spelt Epsom Downs as Ups & Downs and the courier has no idea where this place is, even though I have visited many time ☺ Jokes aside, when trying to enquire where this order is, you cant speak to anyone, their What's App gives a turnaround of 48 hours as does their email responses. The courier service they use is almost as bad, on the first day of delivery they phoned because they cant find Ups and Downs! we gave them the correct address, this was noticed before leaving the store and corrected on my order. No delivery was made that day, when queried they said because of the address problem they had finished their deliveries for the day, it was 2.15pm and it would be delivered the next day. Surprise Surprise again no delivery. We phone them again as Leroy Merlin is useless and uncontactable, they'll phone back they said, they did not. So now it is scheduled for Monday, we have already wasted 2 days in an empty office. Not good enough Leroy Merlin, will not use you again.