Unreliable Service and Poor Communication

I am extremely disappointed with my experience with Leroy Merlin. My order (#***) took 2 days to process, which is already unacceptable. However, the real frustration began when I had to taken off work waiting for my delivery to arrive. Your tracking system is useless, providing no updates or communication regarding the status of my delivery. Even though my package is scheduled to be delivered today, there is no sign of your courier or any communication from your side. This lack of communication and reliability is unacceptable and has caused me significant inconvenience. I expected much better service and reliability from Leroy Merlin.