CG
Charmaine G

1 reviews | Active since Jul 2024

13 Nov 2024, 11:26

Unreliable online purchases

They advertise products that they do not have, and their online buying process is just inconsistent and unreliable.I have been waiting for almost 3 weeks going on 4 weeks and I still have not received my tiles. I have visited the Boksburg branch 3 times and Edenvale once just to find out when I can expect the product that I paid for but nothing still. The staff also seems to be confused about the whereabouts of products and stock. I would not recommend anyone to buy anything on their site. Your project will be on hold for weeks if not months.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply14 Nov 2024, 08:55
Official
Hi  Charmaine

Thank you for reaching out to us, We Sincerely apologize for the  bad service and inconvenience caused, Please do note that we are working on your query. Please do note that further communication will be provided on ticket request ***.