1 reviews | Active since Apr 2023
Unprofessional and bad experience
Placed a order online order was successfully
Went online to track delivery and saw order was only to be delivered on the 27th April 2023I placed order on the 11th April 2023
I phoned them to ask what's going on then they say the angle iron I ordered they don't have stock off so I asked for a refund on the angle iron
Now on the 27th April 2023 I get a email to say they don't have stock of the spray paint I ordered
I had to be on site to install this on the 15th of April 2023
The angle iron I order from another campany and got the order on the same day with out any questions
This problem doesn't just make leroy merlin look Unprofessional but makes me look like a stupid as well
Because of one unprofessional business now I lost business with this customer
Not happy at all I'll never do business with leroy ever again
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your delivery was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that the department superior will give you a call regarding this issue.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your delivery was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that the department superior will give you a call regarding this issue.