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Rene T
1 reviews | Active since Nov 2015
01 Jan 2024, 16:38
Unpaid refund!
I would prefer not to give any stars!!! I cancelled an order on 23 November right after paying and immediately requested a refund. After daily calls since and empty 72hour promises, it is now more than a month later and still there is no refund to my account. I will NEVER support or recommend this company again!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Leroy Merlin South Africa's replyOfficial
02 Jan 2024, 08:19Good day Rene
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.
Leroy Merlin South Africa's reply02 Jan 2024, 08:19
Official
Good day Rene
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.
RT
Rene T's updateReviewer Update
10 Jan 2024, 09:54Still no refund?!?!
RT
Rene T's update10 Jan 2024, 09:54
Reviewer Update
Still no refund?!?!
RT
Rene T's updateReviewer Update
10 Jan 2024, 09:54Not even a phone call as promised!!!!!
RT
Rene T's update10 Jan 2024, 09:54
Reviewer Update
Not even a phone call as promised!!!!!