LT
Lucile T

1 reviews | Active since Apr 2018

01 Dec 2023, 09:53

unhappy customer service - online purchase

i puchased online a tap and with it plumbling to be done. the tap has been delivered however no response on the plumbing part. i must have called more than 5 times to check what is happneing customer service keeps telling me someone will call me no one is calling.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply04 Dec 2023, 15:19
Official
Good day Lucile

Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority, please note that KANDUA consultant will be in direct contact with you.