1 reviews | Active since Feb 2012
Unacceptable customer service
It's been 3 days and I've wasted over an hour on the phone trying to get my online order fulfilled. Your phone system and automated assistant 'Paul' are completely broken. @Francis (IT Director) — taking 3 days to fix an IT system failure without providing a manual fallback for the business is unacceptable. Please have a human contact me and resolve this today.
Good day Etienne
We sincerely apologize for the delay and inconvenience. Please be assured that we have escalated this matter and will provide you with an update regarding your order shortly.
Good day Etienne
We sincerely apologize for the delay and inconvenience. Please be assured that we have escalated this matter and will provide you with an update regarding your order shortly.