This is not the service i expect from Leroy Merlin

I am a loyal customer who was happy with the service Ive received from Leroy Merlin till now.

I bought doors from you guys when these were delivered on the 1st June. The doors had scratches and marks on them. The delivery guys suggested to take all 5 doors back.

On the 02nd of June, i received a call from a consultant who told me that you had no stock and that i would get my doors the next week.

It is the 25th of June, i have not heard from Leroy Merlin regarding goods that i paid for.

I have to continuously call and ask for my goods after your promise was not kept.

I ma really disappointed at the service I m getting.

Should i cancel the purchase and bring back the door handles that i had purchased?

Someone please get back to me.