AB
Ané Breytenbach
1 reviews | Active since Aug 2022
11 Aug 2022, 08:10
*******! Try Builders (or anywhere else) instead!
It's been a month since Leroy Merlin took my money for a product they did not have in stock. The refund keeps being promised (after I waste my airtime to sit on long calls with them) but never comes. They are ****my, they don't communicate, and you're better off buying somewhere else. Sies man!
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Replies (2)AB
Ané Breytenbach's updateReviewer Update
11 Aug 2022, 09:58Edit: the refund did come eventually (but without comms and without Leroy Merlin in the title of the payment). They're not *******, they're just disorganised.
AB
Ané Breytenbach's update11 Aug 2022, 09:58
Reviewer Update
Edit: the refund did come eventually (but without comms and without Leroy Merlin in the title of the payment). They're not *******, they're just disorganised.
Leroy Merlin South Africa's replyOfficial
11 Aug 2022, 10:29Hi there,
Thank you for reaching out to us with your concern.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Thank you for reaching out to us with your concern.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Leroy Merlin South Africa's reply11 Aug 2022, 10:29
Official
Hi there,
Thank you for reaching out to us with your concern.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Thank you for reaching out to us with your concern.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.