*****S: RETURN ORDERS WITHOUT REFUNDS!!!!!!!!

ORDERED A PRODUCT ON THE 17/12/2020 ONLINE. WAITED TILL 07/01/2020 FOR IT TO EVENTUALLY ARRIVE (despite selling a 5-7 delivery time period). PRODUCT WAS BELOW STANDARD AND EXPECTATIONS (SKEW DESPITE BEING THE PREMIUM PRODUCT IN THE RANGE). DESPITE HAVING NO RETURN ORDER FUNCTIONALITY ONLINE, I REQUESTED A RETURN ORDER VIA EMAIL ON THE 08/01/2020. BUT NO RESPONSE. I THEN PHONES, EMAILED AGAIN AND AGAIN TILL EVENTUALLY THE PRODUCT WAS PICKED UP ON THE 06/02/2020.

BUT I STILL HAVE NOT RECEIVED MY REFUND AFTER COORDINATING A RETURN ORDER. THIS IS DESPITE MULTIPLE UNANSWERED EMAILS, PHONE CALLS AND WHATSAPP MESSAGES. DESPITE THEM ADMITTING TO NOT HAVING REFUNDED ME YET!

OVERALL ABSOLUTELY **********, UNPROFESSIONAL AND PATHETIC.