jJ
jlabuschagne J

1 reviews | Active since May 2016

27 Sept 2022, 12:25

They take their sweet time with refunds for online orders

Still no refund for undelivered items ordered online on 14 August 2022! If it wasn't a big brand, you'd think it was a ****. I need my refund now, please. Don't bother with their WhatsApp either.

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply27 Sept 2022, 14:25
Official
Hi Juan, 

We would like to apologize for this inconvenience caused.  We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.