They can't do online

Used the online store, don't do it. They delivered 18 days after promised delivery date, (many phonecalls needed to achieve this) The item delivered was broken They advised that they would not fetch broken item and I need to dispose of it at my own expense. They did refund me partially, delivery fee was not refunded.

I paid to have ******* dropped off on my doorstep, have been ghosted by "customer support"