cA
curious A

1 reviews | Active since Dec 2013

30 Oct 2024, 12:56

These 1 star review are very, very accurate

People complaining are correct. Customer services is *******. You can literally call ONE number for help, and they just kinda say hang on. Or they will call you back. Total ******* service, then they put some idiot on the phone who you can barely here.

0
Replies (3)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply31 Oct 2024, 10:44
Official
Good day Curious  

Thank you for reaching out to us. 

We unfeignedly apologize for the  bad service and inconvenience caused, Please do note that we are working on your query. Please do note that further communication will be on ticket request ***.

cA
curious A's update31 Oct 2024, 21:27
Reviewer Update
There is a crossroad, and in the middle of the crossroad is a brick of gold. Equally far from the gold bar stand the Easter Bunny, Santa, the Tooth Fairy and a competent person from Leroy Merlin. If they ran for the gold, who would get it first?

Nobody. The Easter Bunny, Santa and the Tooth Fairy are not real; and you certainly not going to find a competent person from Leroy Merlin.

"Will call you right back with an answer..."
-Some guy with a really easy job at LM-

PS - the call never happened.
cA
curious A's update06 Nov 2024, 09:54
Reviewer Update
Still stuffing up the order and being useless. I resorted to spamming their management on LinkedIn, which may have helped. Try it, there is literally no other way to get past support and actually speak to anybody other than their lousy support.