Their supply chain problems become your to solve.

Leroy Merlin is unfortunately one of those companies that spend a lot of time explaining their problems to their customers. They try to justify bad service by blaming others in the supply chain. Me, as a customer who pays Leroy Merlin am not concerned about your supply chain issues. Those are your issues and it is your job to inform the PAYING customer about delays or other issues pertaining to their order. Not to explain how somebody else in your supply chain did not do their job but to explain how YOU are going to fix it. And not AFTER the fact but before.