LN
Lourens N
1 reviews | Active since Nov 2017
30 Dec 2023, 11:18
The worst online experience continued
An update on my broken delivery. Still sitting with my broken order. Supplier apparently only opens on 3/01/2024. But how about collecting the damn thing? Show like you are doing something at least?? Anyway, receiving those canned messages from Matketplace division. First they said it would be resolved latest 28/12/2024. Then I complained. Then I received message to say “incident” was cancelled. Then I complained again. Now I received message this will be resolved latest by 12/01/2024. Seriously don’t buy from this company. They are seriously useless!!!
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Leroy Merlin South Africa's replyOfficial
02 Jan 2024, 12:16Good day Lourens
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.
Leroy Merlin South Africa's reply02 Jan 2024, 12:16
Official
Good day Lourens
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.