CV
Carl V
1 reviews | Active since Dec 2023
09 Dec 2023, 19:40
The pinnacle of poor service delivery and customer care
Placed my order on the 28th of November it was supposed to be delivered on the 1st of December. I sent an email to the specified address on the website and I’m yet to receive a response. It is confirmed that it takes longer to receive a parcel from Boksburg/Fourways with this company than it takes to receive an order from overseas.
Helpful (0)
Replies (1)0
Replies (1)
Leroy Merlin South Africa's replyOfficial
10 Dec 2023, 10:19Good day Carl
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Leroy Merlin South Africa's reply10 Dec 2023, 10:19
Official
Good day Carl
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.