Terrrible Service - no delivery no communication for nearly four weeks!!

Worse service ever. I’m so upset,I ordered a stand from these people in September 17,up to today I have not received my order. They sent me an email on the 27th September saying my order has been shipped,there was no tracking number ,no contact numbers no links that would help me to check the delivery status,nothing. I called them a week ago they told me they would deliver on the 8th October ,they didn’t deliver and didn’t even care to communicate with me to tell me why they didn’t deliver . Today is the 11th October ,no communication. What kind of service is that. I even feel like cancelling this order now ,I’m so over this nonsense.