Terrible Service!

Worst call centre experience I have ever had. In store may look pretty and fancy but try order building materials online for delivery, good luck! You cannot call any of the branches directly, you have to go through a central call centre and all they seem to know what to do there is put you on hold and never call you back. I cannot get hold of anybody or get any feedback regarding my order which has delayed me on site wasting my time and money. I wont be using Leroy Merlin ever again...