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lerato S

1 reviews | Active since Jan 2013

05 Dec 2022, 08:44

Terrible service and no delivery

I wish I'd also come to check out the nonsense this outlet gets up to before spending my time and money there. Besides the fact that I spent 3 hours buying 6 items on the 26th of November bcoz they firstly didn't hv enough staff, the ones that were there couldn't wait to knock off & could not b bothered to assist u quickly. Then there was the fact that not all the items I had on my trolley 4 delivery were on the order sheet. The cherry on top is that I have phoned not less than 6 times to follow up on when the hell that half order is coming and there's zero courtesy to even call me. Actually I want my money back now.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply07 Dec 2022, 13:47
Official
Hi Lerato, 

We would like to apologize for this inconvenience caused.  We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.