MvdR
Martie van der Riet
1 reviews | Active since Feb 2019
23 Sept 2022, 08:38
Terrible service
I took my inverter in on the 27th June 2022 to be repaired. I bought it new in Nov 2021. I got a call 15 September 2022 that its ready for collection. When i got it it was not my inverter that i sent in, it was a very old one and the battery was faulty. They said they will sort it out. A few days later got a msg that it is ready for collection. Got to the store in Little falls and it was again not my inverter. They asked me to give them a last chance and i will have it back in 1 day. It is now day 3 since then and still no communication.
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Leroy Merlin South Africa's replyOfficial
23 Sept 2022, 10:30Hi Martie,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Leroy Merlin South Africa's reply23 Sept 2022, 10:30
Official
Hi Martie,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.